Our insurance segments
General insurance has been our core business for more than 200 years. In Norway we also offer pension and savings products. The Group's operations are divided into five operational segments.
General Insurance Private - Norway
24 %
Market shares as at third quarter 2024
12.5 NOK billion
Insurance revenue 2024
General Insurance Private - Denmark
7 %
Market shares as at fourth quarter 2023
2.3 NOK billion
Insurance revenue 2023
Private
- Brands: Gjensidige
- Combined ratio: Norway: 76.2 % Denmark: 107.3 %
- Customer retention: Norway: 90 % Denmark: 84 %
- Number of costumers: Norway: 830.000 Denmark: 380.000
Private provides a wide range of general insurance products and services to private individuals in Norway and Denmark, and handles sales and customer service.
The distribution channels for Private are Office channel, Call centre, Internet and Partners
General Insurance Commercial - Norway
31 %
Market shares as at third quarter 2024
14 NOK billion
Insurance revenue 2024
General Insurance Commercial - Denmark
7 %
Market shares as at fourth quarter 2023
6.9 NOK billion
Insurance revenue 2024
Commercial
- Brands: Norway: Gjensidige, Gouda Denmark: Gjensidige, Gouda, Dansk Tandforsikring
- Combined ratio: Norway: 82.8 % Denmark: 84.9 %
- Customer retention: Norway: 91 % Denmark: 86 %
- Number of costumers: Norway: 150.000 Denmark: 230.000
This segment offers a wide range of general insurance products to commercial and agricultural customers, and the public sector in Norway and Denmark, in addition to pensions in the Norwegian market. The segment handles sales and customer service.
Commercial distributes products and services online, by Office channel, call centre, partners and external brokers
General Insurance Sweden
2 %
Market shares as of third quarter 2024
1.9 NOK billion
Insurance revenue 2024
Sweden
- Brands: Gjensidige, Gouda
- Combined ratio: 88.9 %
- Customer retention: 79 %
- Number of costumers: 130.000
The Swedish segment offers insurance to the private and commercial markets. The insurance income is approximately 50/50 divided between the two markets.
Sweden distributes products and services online, by Call centre and Partners as well as external brokers.
Pension
11 %
Market shares as of fourth quarter 2024
87 NOK billion
Asset under management in 2024
Pension
- Brands: Gjensidige
- Number of costumers: 320.000
Pension offers defined contribution occupational pension schemes for businesses, in addition to individual pension savings agreements and disability pension. Pension is a priority area that helps to ensure that Gjensidige is a complete supplier of insurance and pension products to private and commercial customers in Norway. The business contributes to stronger customer relations and loyalty among our general insurance customers.